Frequently Asked Questions

Company Information

The Baconer is committed to increasing access to high-quality food. And, like many other small-but-mighty family-owned businesses, we will continue to deliver our products where they are needed. We know that times are hard for many. Beginning March 24, 2020, we started donating a portion of products to organizations supporting universal access to high-quality, nourishing, and responsibly-sourced food.

Our USDA inspected meat processing facility is committed to limiting the spread of pathogens at all times. We work diligently to maintain a safe and clean environment. As new guidelines develop, we are prepared to refine our business response plans as needed, informed by the recommendations of the Center for Disease Control and Prevention, World Health Organization, and the North American Meat Institute.

Situated in the epicenter of farm-to-table cuisine, The Baconer is creating new ways to enjoy America's favorite food—bacon—for today’s generation of home cooks, chefs and photo-snapping foodies. We’ve perfected a collection of craft bacon and related products that offer something genuinely unique and inspires our customers to cook absurdly delicious meals. Our team of food enthusiasts prioritizes high-quality responsible sourcing and exceptional ingredients to craft our richly-flavored products. With specialty items like XXL Bacon Steaks, Smoked Lardons, Ground Bacon, all-natural bacon rubs, and virtual cooking experiences, we put you in control of your own culinary adventure. The Baconer donates a percentage of products to organizations supporting universal access to high-quality, nourishing, and responsibly sourced food. Based in Emeryville, California, our hand-crafted products are available online and at select retailers, including Eataly US, Food52 and Good Eggs. 




We are located in Emeryville, California.

It’s a classic tale: Boy meets girl. Romance, marriage, kids, a voracious obsession with food, an underground Brooklyn supper club, a blossoming love of cured meats, a random inspiration for a better way to make an age old recipe, a lot of experimenting, unparalleled levels of deliciousness achieved, a bacon empire is born. Y’know, pretty typical. The “WE” we keep referring to are Camilo Velasquez and Elisa Lewis. We are a husband & wife team with an amazing crew of dedicated bacon enthusiasts

Are you really asking us? To that we simply say, bacon is the best! Isn’t that why you came to us? Because you love bacon as much as we do! Our team of food enthusiasts prioritizes high-quality responsible sourcing and exceptional ingredients to craft our richly-flavored products. With specialty items like XXL Bacon Steaks, Smoked Lardons, Ground Bacon, all-natural bacon rubs, and virtual cooking experiences, we put you in control of your own culinary adventure.

Product Information

All of our products are available online. We ship everywhere in the United States! The Baconer is also available in several locations in the San Francisco Bay Area. In addition, we have formed partnerships with leading national brands including Eataly US (nationwide retail), and Food52.com (nationwide online) as well as with California-based Good Eggs, so you can easily find and enjoy The Baconer's products.

The bacon boxes cannot be delivered to a P.O. Box as we ship all bacon boxes via FedEx Priority Overnight Delivery to ensure every package arrives in peak condition. All bacon products are packed w/ at least 3 lbs frozen ice packs in sealed Mylar bubble pouches to ensure freshness and food safety. 

We ship all rub gift sets via USPS and can deliver to a P.O. Box.

We ship product to all of the 50 US states, but cannot ship to Guam or Puerto Rico.

No. Not yet :)

At The Baconer, we want you to know where your bacon comes from.  Our products are all crafted in the USA. We start by sourcing 100% premium pork—sustainably raised on farms located in Iowa that meet the industry’s highest standards. All of our partner farms must follow these critical guidelines:

  • Human Treatment and Techniques: Humane treatment of the animals and sustainable farming methods are core to responsible sourcing, and is the most important criteria we look for. 
  • Crate Free: The farms we work with do not use farrowing or gestation crates.
  • Vegetarian Diet: The hogs are fed an all-natural, vegetarian-based diet. Antibiotic & Hormone Free: The hogs are raised without added hormones, growth accelerants, ractopamine, steroids, gluten, or antibiotics.
For more on our sourcing, visit our Sourcing page

The Baconer's different cuts

Bacon can be kept refrigerated up to 30 days before needing to be frozen, and can be kept frozen up to 6 months. To defrost, transfer to the refrigerator overnight, or if rapid thawing is needed, rest the package in cool water for 15-20 mins. Previously opened packages can be refrigerated or frozen in zip top storage bags, we recommend pressing as much air out of the bag as possible. Once opened, the bacon should be consumed within 7 days.

The rubs are shelf-stable and will keep for up to 12 months.  We generally recommend you store the rubs in your pantry or a cabinet, away from any heat source.

Yes. Bacon is very tolerant of refreezing without any damage to the quality.

No. However we source top-quality pork belly from a variety of family farms in Iowa. Please see the section above "Where does your meat come from?"

  • All-natural? Yes!
  • Dairy-Free? Yes!
  • Vegan?  The Candied Bacon Rub is vegan. The Jalapeno & Honey and the Orange & Pink Peppercorn both contain honey.
  • Gluten-Free? The rubs do not contain gluten; however, they are made in a facility that does product other gluten products. Trace amounts of gluten are possible.

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No, however, our lardons are amazing healthy training treats.

Partnering with The Baconer

Ask for it at the meat department or the butcher counter, and then refer them to us: sales@thebaconer.com

Yes. For wholesale inquiries, contact us at: sales@thebaconer.com

Contact us at: sales@thebaconer.com

Not at this time.

Absolutely! We offer a range of food service sizes. Please contact us at: sales@thebaconer.com

SHIPPING INFO & POLICIES

We ship all perishable bacon product orders using priority overnight with FedEx, and we ship non-perishable orders (Original Candied Bacon Rub, merchandise, etc.) via USPS. Shipments go out Mon-Wed to avoid packages being held in transit over the weekend. Your bacon leaves our warehouse frozen, wrapped in insulation with freezer packs, and may arrive thawed. This is completely normal, rest assured it was very cold most of the trip and can tolerate thawing in transit. We recommend refrigerating upon receipt and you can even refreeze without any damage to quality.

Shipping costs are calculated based on order size and shipping address.

We ship to all 50 US states—we do not ship to Guam or Puerto Rico.  

Shipments go out Mon-Wed to avoid packages being held in transit over the weekend. Your bacon leaves our warehouse frozen, wrapped in insulation with freezer packs, and may arrive thawed.

We require a physical address in order to deliver perishables, so we do not ship bacon boxes to a P.O. Box.  We work with USPS to ship the rubs, so for rub-only orders, we can ship to a P.O. Box.

No.

Not at this time.

Our bacon product is shipped frozen. Our rubs are shelf-stable products that do not require refrigeration. 

Yes. When the package is shipped, you will receive an shipping confirmation email with tracking information.

No. All items are final sale. We take pride in crafting our products and we do not accept returns on food or food-related products, especially during the COVID-19 pandemic. If the product arrives damaged, please take a photo and reach out within 48 hours to our team at gimmebacon@thebaconer.com

No. Have fun and order what you want!  You get free shipping on orders of $100+!

To change an existing order, contact us at gimmebacon@thebaconer.com or log into your account to make any changes. We’re always happy to help you. Once the order has been placed, if you choose to cancel it, please note there will be a $5 cancellation fee.

Please take a photo and reach out within 48 hours to our team at gimmebacon@thebaconer.com

Your bacon leaves our warehouse frozen, wrapped in insulation with freezer packs, and may arrive thawed. This is completely normal, rest assured it was very cold most of the trip and can tolerate thawing in transit. We recommend refrigerating upon receipt, you can even refreeze without any damage to quality.

All items are final sale. We take pride in crafting our products and we do not accept returns on food or food-related products, especially during the COVID-19 pandemic. If the product arrives damaged, please take a photo and reach out within 48 hours to our team at gimmebacon@thebaconer.com

SUSTAINABILITY AND PACKAGING

The Baconer offsets our carbon emissions through Carbonfund.org

The ice packs and insulated envelopes are reusable, and our boxes are recyclable.

THE GIFT OF BACON

When you sign up for The Cure, you will receive news about future promotions and special offers.  

We certainly do. Just click here.

Yes. Nothing's better than surprising someone with The Baconer—just make sure the recipient is going to be home to open the package and put the any bacon box contents in the fridge right away.  The rubs do not require refrigeration.

Cooking Information

Fear not, friends. We’ve got you covered. There are a number of excellent ways to cook bacon and we want to make sure we've got all your options covered. Read here to learn our top three easy ways to cook bacon—Stovetop, Oven, and/or Grill—or, better yet, watch the videos!  The Baconer's Guide to Cooking Stovetop Bacon; The Baconer's Guide to Grilling; and The Baconer's Guide to Cooking Oven Bacon!

And, our richly-flavored, all-purpose rubs turn any meal into a spectacular delicacy.  They perfectly complement bacon, pork chops, roasts, short ribs, chicken, tenderloin, salmon and more. Create treats—millionaire’s bacon, edible cocktail swizzles, and candied bacon topping on desserts like brownies and ice cream! For recipe ideas on how to use the rubs, visit The Baconer's Recipes, and our Bacon Rub Product Page.

Making an Impact

The Baconer donates a percentage of proceeds to organizations supporting universal access to high-quality, nourishing, and responsibly-sourced food, and we are always interested in learning about others who are active in this area.  Know an organization we should support? We are currently accepting and reviewing submissions. Contact us: gimmebacon@thebaconer.com

Please fill out our contact form with any donation or fundraising requests. Due to the high volume of requests, we are only able to reply to those that we're able to accommodate. Thank you for your understanding.

MEDIA INQUIRIES

Please reach our Bacon Whisperer at dana@thebaconer.com. Click here to view our press room.